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Privacy Policy

Harrogate Cleaning Solutions

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Last updated: [20/11/2025]

 

Harrogate Cleaning Solution (“we”, “us”, “our”) is committed to protecting your personal data and respecting your privacy. This policy explains how we collect, use and protect your information when you visit our website or use our services.

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1. Who We Are

Harrogate Cleaning Solution

30 Castle Garden Drive, Knaresborough, HG5 0GR

Email: hello@harrogatecleaningsolutions.co.uk

Phone: 07562755040

 

We operate as a professional domestic and commercial cleaning service in Harrogate and surrounding areas.

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2. What Information We Collect
 

a) Information you provide directly:

  • Name

  • Address

  • Email address

  • Phone number

  • Details about your cleaning requirements

  • Booking details

 

b) Information collected automatically:

  • IP address

  • Browser type

  • Pages visited

  • Cookies (see Cookie Policy)
     

 

3. How We Use Your Information
 

We use your information to:

  • Provide and manage cleaning services

  • Handle enquiries and provide quotes

  • Schedule bookings and appointments

  • Process payments securely

  • Improve our website and services

  • Comply with legal and accounting obligations

  • Maintain internal business records

 

We never sell your data.

 

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4. Legal Basis for Processing
 

We process your data under:

  • Contract — to provide services you request

  • Legitimate interests — running and improving the business

  • Consent — for optional marketing communications

  • Legal obligation — accounting, tax or regulatory requirements

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5. Sharing Your Information
 

We may share your data with:

  • Trusted service providers (IT, website hosting, payment processors)

  • Professional advisers (e.g., accountants)

  • Legal or regulatory authorities when required

 

All third parties comply with data protection regulations.

 

We do not transfer your personal data outside the UK without safeguards.

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6. Data Retention
 

We keep your data only as long as necessary:

  • Client and financial records: up to 6 years

  • Enquiry details: up to 12 months

  • Website analytics cookies: varies by cookie settings

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7. Your Rights
 

You have the right to:

  • Access the data we hold about you

  • Request correction or deletion

  • Restrict or object to processing

  • Request data portability

  • Withdraw consent (for consent-based processing)
     

To exercise any rights, email us at hello@harrogatecleaningsolutions.co.uk.

 

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8. Data Security
 

We use appropriate security measures including:

  • SSL-secured website

  • Encrypted data storage

  • Limited access controls

  • Regular system monitoring

 

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9. External Links

Our website may link to other sites. We are not responsible for their privacy policies.

 

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10. Policy Updates

We may update this policy occasionally. Please check this page periodically for changes.

 

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11. Contact Us
 

For any privacy-related queries, contact:

Harrogate Cleaning Solutions

Email: hello@harrogatecleaningsolutions.co.uk

Phone: 07562755040

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